We're shaping the future of retail design

We deliver end-to-end solutions across interior architecture, spatial planning, concept design, 3D visualisation, branding integration, fixture design, digital experience, media strategy, and full project delivery across retail, hospitality, workplace, and mixed-use environments. 

Yes. In addition to designing physical environments, we develop digital experiences, commerce media strategies, and omnichannel concepts that connect brand, space, and technology. 

Strategic retail design strengthens brand identity, enhances customer experience, increases dwell time, improves conversion, and supports measurable commercial growth across both physical and digital touchpoints. 

Well-designed environments improve customer flow, engagement, brand perception, and operational efficiency. When aligned with digital strategy and data insight, design becomes a powerful commercial growth tool. 

Yes. We work with global brands, established operators, and independent businesses, adapting our approach to suit scale, ambition, budget, and market context. 

Yes. Through our sister company Unturned Stone, we provide specialist retail research, behavioural insight, and consumer intelligence to inform brand, spatial, and commercial strategy.

Yes. Through Digital Aipes, we develop AI-driven retail technologies, immersive digital tools, and innovative systems that enhance customer engagement and operational performance. 

Yes. Through Shopper Sphere, The One Off’s proprietary data-informed planning and activation platform, we deliver creative and commerce media strategies shaped by real shopper behaviour. Powered by AI and one of the world’s largest shopper data sets, it enables brands to reach over 2.5 billion users across the purchase journey using advanced intent signals and real-time data. 

Yes. We understand the relationship between physical retail and online platforms. Our approach integrates spatial design with digital retail strategy to create seamless omnichannel brand experiences. 

Yes. We design immersive physical spaces that integrate digital media, storytelling, and brand interaction to create memorable, future-focused environments. 

Timelines vary depending on scope and complexity. Following an initial consultation, we outline a clear programme covering concept development, technical design, and delivery stages. 

Our portfolio spans retail, hospitality, workplace, food and beverage, travel, and mixed-use environments, delivered across diverse international markets. 

Yes. From this Work page, you can navigate to discipline-specific areas to explore detailed case studies organised by sector. 

Start by exploring the case studies featured on this page or navigate to discipline-specific project pages. You can then contact our team to discuss your project goals in detail. 

If your physical or digital environment no longer reflects your brand positioning, supports evolving customer expectations, or delivers commercial performance, it may be time to rethink your strategy. We can help define the next step. 

Contact our team through the website to discuss your objectives. We will develop a creative strategy and design a campaign that brings your brand story to life.